Dr. Connie Loi’s career has brought her full-circle. Connie studied Tourism Business Management at IFTM (with a specialisation in Hotel Management). She subsequently received a PhD in Tourism from James Cook University Australia under the joint supervision of Professor Philip Pearce (principal) and Dr. Laurie Murphy after pursuing a Master’s degree in Financial Management from University of London. Results of her research appear frequently in international academic journals and in conference proceedings in the field of tourism and hospitality. Connie's research interests mainly lie in the tourist behavior and destination management aspects such as:
- Tourist Behaviour
- Destination Marketing
- Tourism/Hospitality Service Quality
- Tourism Product Management

• DOCTOR OF PHILOSOPHY, JAMES COOK UNIVERSITY, AUSTRALIA
• MASTER OF SCIENCE IN FINANCIAL MANAGEMENT, UNIVERSITY OF LONDON, UNITED KINGDOM
• LICENCIATURA EM GESTAO DE EMPRESAS TURISTICAS, INSTITUTO DE FORMACAO TURISTICA & INSTITUTO POLITECNICO DE MACAU, MACAU, CHINA
• BACHARELATO EM GESTAO HOTELEIRA, INSTITUTO DE FORMACAO TURISTICA & INSTITUTO POLITECNICO DE MACAU, MACAU, CHINA

• Kong, W.H., Loi, K.I. & Xu, J. (2022). Investigating Destination Loyalty through Tourist Attraction Personality and Loyalty, Journal of China Tourism Research, 18(2), pp397-418. (B-grade journal according to Australian Business Deans Council Journal List)
• Loi, K. I., Lei, W. S., & Lourenço, F. (2021). Understanding the reactions of government and gaming concessionaires on COVID-19 through the neo-institutional theory–The case of Macao. International Journal of Hospitality Management, 94, 102755. (ABDC list A*-grade journal)
• Kong, W.H. Loi, K.I, & Xu, J. (2020) Investigating Destination Loyalty through Tourist Attraction Personality and Loyalty, Journal of China Tourism Research, DOI: 10.1080/19388160.2020.1862011 (ABDC list B-grade journal)
• Xu, J., Loi, K.I. & Kong, W.H. (2020). The Effects of Perceptions of Flagshipness and Iconicity on Word-of-Mouth for Attractions and Destinations, Journal of Vacation Marketing, 26(1), 96-107. (ABDC List A-grade journal)
• Loi, K.I., & Kong, W.H. (2017).Tourism for all: Challenges and issues faced by people with visual impairment. Tourism Planning & Development, 14(2), 181-197. (ABDC List B-grade journal)
• Kong, W.H., & Loi, K.I. (2017). Holiday taking for disabled people and their families: An exploration of the research for vision impairment and blind travellers, Journal of Hospitality and Tourism Management. 32, 99-107. (ABDC List A-grade journal)
• Lei, W.S., & Loi, K.I. (2016). Explore or Establish? Event Graduates’ Early Career Paths. Event Management: An International Journal, 20(1), 53-68.  (ABDC List A-grade journal).
• Loi, K.I., & W.S. Lei, (2016). Graduates’ perspectives of event management education. International Journal of Event Management Research, 11(1), 1-11. (ABDC List B-grade journal)
• Loi, K.I., & Pearce, P.L. (2015). Exploring perceived tensions arising from tourist behaviours in a Chinese context. Journal of Travel and Tourism Marketing, 32(1-2), 65-79. (SSCI journal, ABDC List A-grade journal)
• Loi, K.I., & Pearce, P.L. (2012). Annoying tourist behaviours: Perspectives of hosts and tourists in Macao. Journal of China Tourism Research, 8(4), 395-416. (ABDC List B-grade journal)
• Loi, K.I., & Tou, U.I. (2012). Tourist portfolio analysis model revisited – A risk/return approach. Anatolia – An International Journal of Tourism and Hospitality Research, 24(1), 63-74. (ABDC List B-grade journal)
• Loi, K.I., & Pearce, P.L. (2012). Powerful Stakeholders’ Views of Entertainment in Macao’s Future. Journal of Business Research, 65(1), 4-12. (SSCI journal, ABDC List A-grade journal)
• Loi, K.I., & Kim, W.G. (2010). Casino Industry in Macao - Reinventing Las Vegas in Asia. Cornell Hospitality Quarterly, 51(2), 268-283. (SSCI Journal, ABDC List A-grade journal)
• Loi, K.I. (2008). Gaming and Entertainment Tourist Destinations – A World of Similarities and Differences. Tourism Recreation Research, Volume 33(2), 165-183. (ABDC List A-grade journal)
• Loi, K.I. (2008). The Role of Gaming as Recreation in Travel Destination Choice - Attitude Comparison between Tourists and Residents in Macao. Journal of Macao Polytechnic Institute, 2008 Issue (Serial No.2), 62-77.

• Loi, K.I., & Lei, W.S. (2019). From sea to land – Factors affecting shore excursion destination choice. Proceedings of the ATLAS Annual Conference 2019 – Tourism Transformations, Girona, Spain.
• Loi, K.I., Kong, W.H., & Xu, B. (2018). Attraction personality and destination loyalty: Conceptualisation and relation. Proceedings of the ATLAS Annual Conference 2018 – Destination Dynamics, Copenhagen, Denmark.
• Lam, C.C. (Cindia), & Loi, K.I. (2017). Branding effect on casino hotels: The triangular relationship of customer satisfaction, loyalty and value for money. Proceedings of the CAUTHE Annual Conference 2017 – Time for big ideas? Re-thinking the field for tomorrow, University of Otago, Dunedin, New Zealand.
• Kong, W.H., & Loi, K.I. (2017). People with vision impairment and blindness: An exploration of accessible tourism in destinations. Proceedings of the CAUTHE Annual Conference 2017 – Time for big ideas? Re-thinking the field for tomorrow, University of Otago, Dunedin, New Zealand.
• Loi, K.I. (2017). Tracing their footprints: Young outbound Chinese tourists. Proceedings of the CAUTHE Annual Conference 2017 – Time for big ideas? Re-thinking the field for tomorrow, University of Otago, Dunedin, New Zealand.
• Loi, K.I., Lei, W.S., & Lourenco F.(2017). To leave or not to leave? A myth of the employment market in the casino industry in Macao. Proceedings of the EUROCHRIE Annual Conference 2017 – Reach the Unreached, Touch the Untouched, Nairobi, Kenya. (Winner of the Institute of Hospitality Industry Focused Research Award, best paper award equivalent)
• Loi, K.I., & Kong, W.H. (2015). People with disabilities (PwD) in tourism industry - Concepts and linkages. Critical Tourism Studies Conference VI, Opatija, Croatia.
• Loi, K.I. (2014). The Influence of Family Life Cycle on Destination Routing and Multi-Destination Trip Preferences of Mainland Chinese Outbound Market. The New Zealand Tourism and Hospitality Research Conference 2014, University of Waikato, Hamilton, New Zealand.
• Lei, W.S., & Loi, K.I. (2014). Early Career Challenges Faced by Event Management Graduates. The New Zealand Tourism and Hospitality Research Conference 2014, University of Waikato, Hamilton, New Zealand.
• Lam, C.C. (Cindia), & Loi, K.I. (2014). No More Lollipops! The Future Focus in Service Quality of Branded and Unbranded Hotels in Macao. The New Zealand Tourism and Hospitality Research Conference 2014, University of Waikato, Hamilton, New Zealand.
• Loi, K.I., & Lei, W.S. (2013). The graduates’ perspectives of event management education. Proceedings of International Critical Tourism Studies V, June 25-28, 2013, Sarajevo, Bosnia & Herzegovina.
• Loi, K.I., & Tou, U.I. (2012). Tourist portfolio analysis model revisited – A risk/return approach. Proceedings of Second Interdisciplinary Tourism Research Conference 2012, Fethiye, Turkey.
• Kong, W.H., & Loi, K.I. (2012). Contrasting performance of two Supervised Work Experience (SWE) formats in tourism education – A case of Macao. The 3rd IFT-Bournemouth E-Conference: Labour Issues in Tourism Economies, Institute for Tourism Studies, Macao SAR.
• Loi, K.I. (2010). Entertaining or Not Entertaining? Perception and Evaluation of the Entertainment Offerings in Macao – An Employee Perspective, GBATA Twelfth Annual International Conference, Kruger National Park Vicinity, Mpumalanga, South Africa.
• Kong, W.H., & Loi, K.I. (2007). Contrasting Performance of Two Supervised Work Experience (SWE) Formats in Tourism Education – A Case of Macao, Sixth Asia Pacific Forum For Graduate Students Research in Tourism, Xiamen University, Xiamen, China.
• Loi, K.I. (2007). The Role of Gaming as Recreation in Travel Destination Choice - Attitude Comparison between Tourists and Residents in Macao, The 4th International Conference on “Gaming Industry and Public Welfare”, Peking University, Shanghai and Macao, China.
• Loi, K.I. (2007). Macao as “Las Vegas of the East” – Fact or Fiction? Sixth Asia Pacific Forum For Graduate Students Research in Tourism, Xiamen University, Xiamen, China.
• Loi, K.I. (2007). Entertainment As A Tourism Development Tool In Macao – A New Definition And Conceptual Framework, CAUTHE 2007 Conference on Tourism – Past Achievements, Future Challenges, University of Technology, Sydney, Australia.
• Iao, I.M., & Loi, K.I. (2005). Leveraging LCC: Channelling International Tourists from Nearby Tourist Destination(s), International Conference on Destination Branding and Marketing for Regional tourism Development, Institute For Tourism Studiens, Macau SAR, China.
• Lam, C.C., & Loi, K.I. (2005). Side Impacts of the Evolution of Tourism on the Quality of Life for Grass Roots in Macao, Fourth Asia Pacific Forum For Graduate Students Research in Tourism, University of Hawaii at Manoa, Honolulu, Hawaii, USA.
• Loi, K.I. (2005). The Possibility of Shopping as a Means to Lengthen Average Stay and Increase Tourism Revenue in Macao, Fourth Asia Pacific Forum For Graduate Students Research in Tourism, University of Hawaii at Manoa, Honolulu, Hawaii, USA.
• Loi, K.I. (2004). “A Portfolio Analysis Model For Tourism – Exemplified By Macao”, New Zealand Tourism and Hospitality Research Conference 2004, The Victoria University of Wellington, Wellington, New Zealand.
• Kong, W.H., & Loi, K.I. (2003). Exhibiting Cultures: Strategic Policies and Development of Museums in Macao, Second Asia Pacific Forum For Graduate Students Research in Tourism, Dong-A University, Pusan, South Korea.
• Loi, K.I. (2003). “The End of a Monopoly: A Case of the Casino Industry in Macao”, Second Asia Pacific Forum For Graduate Students Research in Tourism, Dong-A University, Pusan, South Korea.

• Loi, K. I., & Wong, J.W.C (2024). Technology trends and trip planning. In A.M. Morrison & D. Buhalis (Eds.), Routledge Handbook of Trends and Issues in Global Tourism Supply and Demand (pp. 189-198). Routledge.
• Lei, W. S., Lourenço, F., & Loi, K. I. (2023). The Reciprocal Nature of CSR: A Case Study of Macau. In G. Donleavy & C. Noronha (Eds.), Comparative CSR and Sustainability (pp. 72-86). Routledge.
• Loi, K.I., Kong, W.H., & Bandeira, H. (2020). Macao as a city of gastronomy: The role of cuisine in a tourism product bundle. In Alastair M. Morrison, J. Andres Coca-Stefaniak (Eds.) Routledge Handbook of Tourism Cities, Chapter 39, pp. 569-578.
• Lei, W.S., & Loi, K.I. (2020). Food and social trends. In M. Gibson (Ed.), Food and Society. London: Academic Press., Elsevier. pp.289-303.
• 龔永珩、呂劍英、Hugo Bandeira (2019)。澳門“美食之都”建設：土生菜的現狀、問題與發展。載於林廣志(主編) ， <<澳門旅遊休閒發展報告(2018-2019)>> 。澳門：社會科學文獻出版社。
• 呂劍英、龔永珩 (2018)。澳門博彩企業非博彩元素的發展現狀、效益與趨勢。載於郝雨凡、林廣志(主編) ， <<澳門旅遊休閒發展報告(2017-2018)>> 。澳門：社會科學文獻出版社。
• 龔永珩、呂劍英 (2017)。“論區行賞”：社區旅遊的效應、問題與對策。載於郝雨凡、林廣志(主編) ， <<澳門旅遊休閒發展報告(2016-2017)>> 。澳門：社會科學文獻出版社。
• Loi, K.I. (2016). Young Chinese tourists: Travel patterns and future plans. In P.L. Pearce and M.Y. Wu (Eds.), The World Meets Asian Tourists: Bridging Tourism Theory and Practice, Volume 7 (pp.287-304). Emerald Group Publishing Limited.

• Diploma in Social Science Research Methods , Inter-University Institute of Macau, Macau
• Postgraduate Diploma in Economic Principles, University of London, UK
  
  

• Loi, K.I. (2013). The travel trajectory of the Chinese Outbound Tourists - intention and implications
• Lam, C.C. & Loi, K.I. (2013). Hotel customer satisfaction survey
• Lei, W.S. & Loi, K.I. (2013). The graduate perspectives of Tourism Event Management Education
• Loi, K.I. (2006). Institute For Tourism Studies, Macao. Evaluation of Entertainment Provision in Macao
• Lam, C.C. & Loi, K.I. (2005). Institute For Tourism Studies, Macao. Side Impacts of the Evolution of Tourism on the Quality of Life for Grass Roots in Macao
• Kong, W.H., & Loi, K.I. (2004). Institute For Tourism Studies, Macao. A Study on the Museums of Macao: The Perception of Residents and Visitors
• Loi, K.I. & Kong, W.H. (2004). Institute For Tourism Studies, Macao. Evaluation of Shopping Experience among Asian Tourists in Macao